Shipping Policies

Order Process

We process all orders Monday - Friday, (excluding holidays).
Orders placed on the weekend will be processed the next business day.
Orders are processed same day if received before 1:30pm CST.
Orders placed after 1:30pm CST will be processed the following business day.


Product Fulfillment

One of our goals is to get you the right product as quickly as possible.
We inventory most of the products on our web site, but given the nature of casters and caster wheels most of those products need to be assembled to your specifications prior to shipment. If we are out of any items or parts this could delay the order. We do our best to ship all orders within 3 days of the order being processed.
If we do not stock the item, we will drop ship the assembled product from the manufacturer directly to you, to save time.

If you have a specific time table for the products or need a rush delivery please contact us toll free at 1-855-943-3511 and we will try to accommodate your needs.



Shipping


We use UPS as our preferred carrier so we do not ship to PO Boxes or APO's, only physical street addresses.
We offer several UPS shipping options at check out, While selecting a faster shipping method, the orders are still subject to the lead time listed on the product page ie: if you select next day air this does not mean you will get it next day unless you have contacted us and made arrangements.

If you have a specific time table for the products or need a rush delivery please contact us toll free at 1-855-943-3511 and we will try to accommodate your needs.


Tracking numbers are updated in your account and emailed to the day the order ships out. At times when products are drop shipped the tracking number can be delayed up to 2 days.

Casters and wheels can be heavy for large orders or heavy duty casters we offer freight service for all orders over 100lbs, $130 per skid pricing, loading docks are recommended for these orders.

Castercorporation.com currently only ships to the Continental U.S., Alaska and Hawaii.
We do not ship internationally at this time.

 

Contact

Caster Corporation Milwaukee

8301 W Calumet Road

Milwaukee, WI 53224

Support: 920-327-8231

Email  - info@castercorporation.com

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